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Provided Support
- Phone Support
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Datto Total Cloud - Service
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Datto Siris Private - Service
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Advanced Options
11164
Cisco
7853
HPE
2797
Lenovo
1986
HP
1508
Fortinet
1190
Zebra
479
SonicWall
458
APC
280
Dell
257
Datalogic
201
Veritas
149
Microsoft
123
Extreme Networks
106
Red Hat
87
Eaton
85
CyberPower
73
Datto
48
Opengear
41
McAfee
36
Acronis
17
EPOS
15
ASUS
13
Epson
11
Logitech
9
Poly
7
Palo Alto Networks
7
SMART Technologies
6
Cambium
6
Ergotron
5
Kyocera
3
HoneyWell
3
Samsung
3
Dynabook
2
Ivanti
2
Seal Shield
1
QNAP
6964
$0 - $400
5567
$400 - $1000
5667
$1000 - $2500
5424
$2500 - $6500
5409
$6500+
23501
Service
5443
Warranty
7185
1 Year
6206
3 Year
3604
5 Year
2198
4 Year
1558
2 Year
77
7 Year
35
1 Incident
31
1 Month
22
6 Year
14
12 Month
12
3 Year / 2 Incident
11
1 Year / 1 Incident
10
24 Month
10
3 Year / 3 Incident
6
2 Year / 2 Incident
6
4 Year / 2 Incident
5
21 Month
4
1 Day
4
36 Month
4
60 Month
2
3 Day
2
7 Day
1
1 Year / 10 Incident
1
3 Hour
1
3 Year / 1 Incident
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
15120
Phone Support
12011
Parts Replacement
9114
Repair
8887
Replacement
7164
Web Knowledge Base Access
6270
New Releases Update
3164
Remote Diagnosis
2574
Software Update
2153
Diagnosis
1807
Web Support
1739
Software Upgrade
1715
Defective Media Retention
1390
Email Support
1176
Software Support
934
Accidental Damage Protection
753
Hardware Support
745
Software Maintenance
623
Installation
449
Online Training
415
Live Chat
405
Knowledge Base Access
374
Commissioning
366
Intrusion Definition Update
347
Remote Technical Support
339
Reporting
322
Hardware Maintenance
292
Online Support Tools Access
286
Online Return Material Authorization (RMA)
278
Comprehensive Defective Material Retention
278
Customer Dashboard
275
Troubleshooting
256
Escalation Support
241
Visual Remote Guidance
226
Logistics
219
Remote Monitoring
191
Case Management
184
Configuration
147
Cleaning
146
Consulting
116
Firmware Updates
105
Escalation Management
105
Virus Definitions Update
103
Email Database Update
103
URL Database Update
100
Firmware Upgrade
97
Travel Expense Coverage
95
Wear & Tear
92
Spares Pool Management
90
Comprehensive Coverage
83
Analysis
11401
On-site
3625
Service Depot
658
Carry-in
14
Carry-in/Service Depot
6
Carry-in/On-site
5
On-site/Service Depot